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"The quick check in and the friendliness of the staff"

"Reception staff were friendly and super helpful particularly Charlotte"

"Staff amazing room beautiful very clean and comfortable near queens medical centre where we are helping to look after our grandson bus outside if needed to go into Nottingham have used before and will continue to use in the future when we are needed "

"Pleasant room Enjoyable Breakfast "

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"The room was very clean, well decorated and contained a fridge and safe. (Only thing missing was a desk/dressing table). The staff were all polite and helpful and the spa facilities excellent. We’ll be back."

"Easy check in. Room clean and well presented! "

"It was alright I just don't like that the spa closes so early and also when you do go there in the morning thr hot tub ain't to hot but the lady at the first desk was really lovely "

"Friendly reception and well spaced room"