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"Good"

"Very helpful and friendly staff. West tower looked generally newer than the East tower. Not much to do nearby but super close to the airport! The hotel has airport shuttles running every 30min and it’s only a 5min ride away. Concierge helped us book a taxi 30min out to outlet malls and shopping area. As for the facilities, there was a pool for adults and a separate one for kids. There was also a little park/walking path garden between the tours. "

"Customer service was top notch. The hotel itself is really clean, nice and very convenient to the airport. I will be staying here again."

"Clean room, friendly staff and good location. On top of the Times Square shopping mall, easily find restaurants and personal shopping sites, 24hr gym facilities. the breakfast has limited food options, consider the not cheap price "

"Everything was wonderful"

"Room is clean, staffs very friendly, very convenient, near to transport, lots restaurants surround hotel "

"Hotel provided excellent cleaning services of the rooms. Also the frontline staff were proactively helpful. We got to leave our bags there pre-check in and also after we checked out for a matter of hours. We found the convenience store which is nice and close on day one. I was really happy with the service received, given it’s not an expensive Hotel in my opinion. (We are from Australia). I would stay here again if ever in Seoul. "

"c"