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"This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch. I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special. A picture from their wedding was emailed & they added it into my parents room. The lovely ladies on reception helped delivering the surprise. Coming to the restaurant to deliver their room keys. A lot of “no, you’ve got the wrong people” & yes it’s for you…when it sunk in, there wasn’t a dry eye in the house. It was such a special stay with so much sentimental value. I cannot praise the staff - everyone we interacted with were warm & welcoming. The hotel itself has clearly changed a lot since they originally got married. The communal areas are absolutely stunning. Really modern. It felt like I could be in a beach club in the med (but snow when we looked outside!) I cannot thank everyone enough for making it so special! I wish we could come back again!! "

"Nice clean room but dirty cups"

"Staff are amazing sea view room was lovely "

" On arrival the staff was very polite and welcoming. The room was very clean, spacious, comfy bed and a great size bathroom too. The views were amazing. Gorgeous breakfast. Could not fault it "

"Staff are exceptional and go above and beyond to ensure you have a great stay. The room was spacious and the shower amazing. "