Find Hotel with a Concierge in Xihu

"One of the best hotel "

"The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time. "

"Nice rooms and property "

"This hotel/resort is an amazing place, the room is so clean and with very good layout. The personnels in the hotel are all kind and nice, well trained to deliver good services, and the housekeeper would greetings to you when meeting you in the hallway. Oh, their breakfast is one of the best part of the stay, so many choices and tasted so good we ate so much than cannot eat anything for lunch. last thing to mention, it's walkable distance to Lingyin Temple, 10 mins away for a walk thru a path...

"The westlake view of the nine floor room was amazing. "

"Great location. A shopping mall right beside it. Was extremely convenient. Loved the hotel. "

"Booked for my parents and they liked it, stuff are very professional and friendly "

"Nice surroundings but the villa is very cold in winter. We stayed a night in the winter. The villa was extremely cold. We called the front desk; a technician came to check and admit AC is not strong enough and would get a heater for us. But the heater never came and we had to call front desk again for a quilt. Avoid the villas in winters."