Find Shopping Hotels in Xpu-Ha

"I spent a great time with my family, including my two kids, at the Barceló Palace. After lots of research, this hotel was the perfect choice! The pools were clean, the food was amazing with plenty of variety, and the dinner restaurants were excellent. The beach had crystal-clear water and no seaweed, though not as blue as Cancún. Some open areas like the lobby lacked strong A/C, but it was manageable. Lots of shopping options inside the hotel made everything convenient."

"The property and staff were amazing. Food was average. The beaches were unusable."

"This resort was excellent! The amenities were accessible and very accommodating, even for someone like me, who was 7 months pregnant. The food was about 4/5. Dolma was the BEST restaurant on the resort. Pelicanos was great as well. Asiana was doable, but not as great as expected. The buffet is the buffet, but not bad at all. The resort is a few short steps from 5th Ave, so there are opportunities to enjoy nightlife and some shopping during the day. The pool was IMMACULATE. Not too crowded, extremely clean, and the service was excellent. Room service was also great and timely. If you are younger or looking for a more club/turn-up vibe, this is not the place for you. Entertainment is light and fun. This is more for the relaxed individual looking to escape the everyday hustle and just reset and recenter. The beach did have a lot of seaweed, but that's nature, not the resort's fault. They worked around the clock to make the seaweed go away, but there was just too much. The spa was not bad either, just a little pricey for my taste. Overall excellent experience and would definitely rebook! "

"Great staff and beautiful art "

"Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time. "

"It was a large and beautiful property. Everything is perfect about this resort. The seaweed is very bad right now. So the beach is not too enjoyable. The landscaping is very nice! The beds and pillows were comfortable. The food was just okay. It’s pretty much the same stuff everyday with no flavor. But that’s at all resorts. The only thing we had issues with is the staff. No one seemed to be happy doing their job. You ask for something and they make faces, they act like you are bothering them. And, it wasn’t just one or two. It was at every meal we went to. And, we are tippers for everything. But the way they would respond, and have attitude. Made us not want to tip. So that’s definitely something mgmt needs to work on. The employees. I asked for two clean towels. The woman smacked her teeth and basically threw them at me. But other than that. Everything was great!"

"Good service, delicious food, la cena del chef very good, over all totally recommended."

"Only issue was they needed to keep the pool cleaner. Around the outside edge was not clean. And may have ruined a swimsuit by leaning up against it. And the property had chipped and flaked paint on the exterior. "

"Staff is very welcoming and provides excellent service "