Find all hotels by Pan Pacific Hotels & Resorts in Yangtze River Delta

"Look, I know this is a five star hotel, so you would expect good service… but these guys are absolutely excellent. We arrived on an early flight at 8.30am but they upgraded us so we could check in early for a nap… but only after we had breakfast (breakfast in the morning of arrival is a new one on me!) Flawless, chic and a breakfast so good i don’t even know what to say about it."

"Everything was perfect "

"Convenient location, walkable to restaurants and shopping, few mins walk to Yu Garden."

"Excellent location, beautiful well-maintained property, high standards of cleanliness, and professional service, especially Jackson at reception, Tom at the concierge and the ladies in housekeeping.My family very much enjoyed our stay and look forward to returning."

"When I arrived, I was told that my reservation information was not available and the front desk could not check me in. I could only communicate with the reservation website staff through the APP, which took about an hour to resolve. Fortunately, I was upgraded in the end, which slightly relieved my unpleasant mood."

"Convenient location; near to train station, tour bus stop, local eateries, walking distance to shopping. Good service by hotel staff; smooth check-in/out, helpful concierge Clean and spacious room, well-maintained facilities. We also received a special gift because it’s the hotel 20th anniversary 😊"

"Staff was helpful. Place is near to shopping street with plenty of food options."

"Amazing place to stay for a family trip. Very nice and friendly staff. Great Pearl and river view is awesome! Also, the Vue Bar at the 32 floor is fantastic!"

"Best hotel I've ever stayed at. Staff was lovely. I'm going to miss the shower and toilet which were both top quality."