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"The staff were very hospitable, and the food was delicious."

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"If a room has a shared toilet and bath, then they should say this clearly. They do not. It's rather expensive considering that the toilet is down the hall and shared with everyone else. "

"Everything you need and nothing that you don't. Just beware that in could only find one place for dinner in the area and bring breakfast."

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Room was comfortable. Location was great. "

"Hot spring"

"Proximity to Gala Ski Hill, friendly staff"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."