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"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"The 9 public onsens (baths) were interesting, #9 was the best imo, but the town itself is captivating. "

"We throughly enjoyed our stay. Super, beautiful hotel, a great staff at the front desk, dining, entertainment was a big surprise. I wished we stayed day or two longer. I would return again when opportunity arise. Thank you all to Sakurai. A Five Star and beyond. "

"Beautiful spacious room. The osen was everything. Center of the cute neighborhood. Close to ski resort "

"An exceptional property in al aspects. Exceptional service, food, rooms, hot springs .. just exceptional "

"Staff were super nice and helpful"

"good"

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "