Top Independent in Zwijnaarde

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Top Zwijnaarde Hotel Reviews

NH Collection Gent

10/10 Excellent

"We arrived at the hotel from Manchester on a Brussels Airlines flight. Unfortunately they hadn’t put our case on the plane and having reported the loss at the airport presented ourselves to the hotel reception in the only clothes we had. The receptionist was fantastic (unfortunately we didn’t get her name) but after checking us in she organised bathroom robes for the evening and chargers for both our mobile phones. The hotel is excellent and staff wonderful - can’t praise them highly enough. I know the review is about the hotel but if you read this never fly with Brussels Airlines. We are just about to leave for home - having checked out - the last communication we had with airline was the bag would be delivered to the hotel in the next 48 hours !!!!!! This is despite the fact that they have been advised on numerous occasions that we’re leaving for home. Anyway the hotel is brilliant 😀😀😀😀"