"As a historically important hotel, it is well-maintained, and I liked that the lobby and building's appearance which differentiated it from hotels in other areas, gave a very unique experience. However, it seemed that some training for the staff was necessary. I think the employee's attitude of not even looking at the customer's face when asking something at the front desk was not in line with the dignity of this hotel."
"As a historically important hotel, it is well-maintained, and I liked that the lobby and building's appearance which differentiated it from hotels in other areas, gave a very unique experience. However, it seemed that some training for the staff was necessary. I think the employee's attitude of not even looking at the customer's face when asking something at the front desk was not in line with the dignity of this hotel."
Seung Wan