Find 5 Star Hotels in Madinah from AED 378

"The best thing about the hotel was the location. The customer service wasn’t that great. We had three rooms and the AC wasn’t working for two of them. They sent someone up he had to clean the vents. Eventually he got them to work. Our rooms were not clean upon arrival. We talked to the supervisor nothing was done he didn’t even care. We paid a lot of our rooms and got really bad services. My recommendation is to look for another hotel especially if your paying dm you deserve something better. "

"Very outdated and filthy inside. It’s a vast building so unless you’re near a lift you’ll be walking and then waiting for a lift for space close to prayer time. Staff were friendly and nice. Until they refurb the whole hotel and floors it is not worth going to for now. I’m sure it’ll redeem it self in the future."

"Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate . "