Impeccable guest service is the defining feature of every 5-star hotel in Pinecrest. From the instant you arrive, staff are at your beck and call, whether recommending activities and tours or providing a turn-down service. In addition, hotels have to offer superior conveniences to qualify for a 5-star rating. These can include deluxe baths, on-site spa facilities, pools, gourmet kitchens and knowledgeable concierge.