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Hotel Karoline

2.5 star property
Travelers sip cocktails on the rooftop terrace with views of Acapulco's colorful coastline before retreating to this peaceful sanctuary

Choose dates to view prices

Hotel Karoline overlooks the beautiful Costera Acapulco, offering a quiet escape with a rooftop terrace and garden. Guests relax by the pool with free cabanas, use in-room WiFi, and enjoy 24-hour front desk service. Its location provides easy access to Condesa Beach.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, 2 Queen Beds, Smoking

Basic Double Room, 2 Queen Beds, Smoking | Free WiFi, bed sheets

Basic Double Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room, Multiple Beds, Smoking

Basic Triple Room, Multiple Beds, Smoking | Free WiFi, bed sheets

Basic Triple Room, Multiple Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Suite, Multiple Beds, Smoking, Bay View

Family Suite, Multiple Beds, Smoking, Bay View | Free WiFi, bed sheets

Family Suite, Multiple Beds, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 12
  • 6 Double Beds

View all photos for Basic Single Room, 1 Queen Bed, Smoking, Bay View

Basic Single Room, 1 Queen Bed, Smoking, Bay View | Free WiFi, bed sheets

Basic Single Room, 1 Queen Bed, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near the beach, Hotel Karoline is in Costera Acapulco, a neighborhood in Acapulco. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390

What's nearby

  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    8 min walk - 0.8 km
  • Condesa Beach showing a beach and a coastal town
    Condesa Beach
    10 min walk - 0.9 km
  • Icacos Beach showing general coastal views, a beach and tropical scenes
    Icacos Beach
    19 min walk - 1.6 km
  • Diana Galleries Mall
    8 min walk - 0.8 km
  • Playa El Morro
    10 min walk - 0.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    33 min drive

Restaurants

  • McDonald's
    7 min walk
  • Vips
    13 min walk
  • Tacos Chemis de Farallón
    11 min walk
  • Aca Drinks Vinos Y Licores
    9 min walk
  • Kassandra Beach Club
    9 min walk

About this property

Hotel Karoline

Hotel near Condesa Beach
Hotel Karoline provides amenities like a rooftop terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with free cabanas
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Karoline offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

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The price is AED 446
AED 535 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Frequently asked questions

Does Hotel Karoline have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel Karoline pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Karoline?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karoline?

Check-out is at noon.

Where is Hotel Karoline located?

Located in Costera Acapulco, this hotel is within a 15-minute walk of Diana the Huntress and Condesa Beach. Playa El Morro and Diana Galleries Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Karoline Reviews

6.8

7.0

Cleanliness

7.0

Location

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

8/10 Good

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de bajo costo

El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo. Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor. La ubicación muy buena
Stayed 4 nights in Sep 2020

6/10 Okay

Maximino

Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Stayed 7 nights in Dec 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pronto regresaremos

Excelente el personal nos atienden de maravilla
Stayed 3 nights in Nov 2019

10/10 Excellent

Erika, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Stayed 1 night in May 2019

8/10 Good

Jesús David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Stayed 1 night in Jun 2019

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asco de otel

Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
No tiene agua caliente Pileta sucia Descuidado el hotel Sin cartel en la puerta,difícil de ubicar
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpio, buena ubicación y tranquilo.
Stayed 3 nights in Mar 2019

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
La excelente atención de su personal. Sólo hay unos detalles mínimos por arreglar en baño.
Stayed 1 night in Mar 2019

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Diego Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019