Find all hotels by Strathmore Hotels in Baldersby from AED 264

"The Crown Hotel in Harrogate is very tired. Worn carpets. Worn and scratched furniture. Creaking floors with every step (literally). Duct tape on the carpets in the Bronte room. Stains on carpets in my room. The furniture in the "executive" suite was worn and scratch ed - honestly in need of replacement. The staff are great! Friendly, welcoming and doing the best they can in a hotel that needs updating. Almost every stair carpet is worn away at the nose of the tread. The paint on the wall in our room was bubbled and peeling in places. This hotel needs a several million GBP renovation. "

"Centrally located with parking. Easy access to local shops etc. Very nice bar food. Comfortable room perfect for my one night stopover. "

"Hotel was lovely very grand inside The only problem was the room Was so hot we wasn’t able to turn the heating down so we had to have a fan on all night "

"Good location but the lack of a working lift and a third floor room made the stay difficult for someone who struggles with stairs. Dogs were permitted everywhere including the buffet area which "

"Room was clean, spacious and modern. Staff very helpful as well. Plenty of car parking available too."

"It was satisfactory apart from noisy dogs around hotel premises. "

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"

"The Old Swan Hotel was a beautiful hotel with a lot of Old English charm that you don’t get nowadays,The breakfast was great so much food to choose from.The staff were always pleasant and polite.The room was perfect and the bed was so nice, i would definitely recommend and stay here again"

"Yes welcoming for dogs. Had a poolside suite. Only things i would say are the pillows are very hard and the bed linen could be softer. I say this because is expensive to stay. Also had to pay for a cappuccino at breakfast and i think when you pay this money you shouldnt need too"