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"Such great service from start to finish, we were welcomed with smiles, staff were always polite and helpful. Food was excellent and the leisure facilities were a nice addition."

"Beautiful old world hotel in a great location for exploring York. Staff couldn’t have been more helpful - every staff member we encountered was simply outstanding. "

"Stayed here for two nights and had a fantastic stay. The hotel is situated perfectly for exploring York and within 14 minutes walk of all you need to visit, ie York Minster, The Shambles, Jorvik Viking Centre and much more. Made two specific requests beforehand and both were met to complete satisfaction. Hotel staff very friendly, polite and helpful. Lovely room which was clean with the exception of behind the bathroom door. Breakfast choice excellent and well presented and flavourful. Would definitely recommend and would return again. "

"Friendly staff were able to accomodate me for an earlier check in. the room was clean and well stocked with drinks and big plus for there being a fridge"

"Birthday trip "

"Stayed one night. Room was adequate and clean. The best thing about this hotel is the location, right in the heart of Harrogate. "

"It's beautiful. It's spacious and clean and comfortable "

"Lovely hotel"

"The property is well located for a stay in York, convenient for the train station and also for access to the city centre. It was clean and the room was well appointed. Lovely roof top bar giving a view across the city. Breakfast was good."