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"I will not recommend this hotel to even my worst enemy. Firstly, hotel exterior is doing major renovations causing ALOT of inconveniences when you are getting to and fro the hotel. Secondly, the hotel only has ONE operational lift serving 155 rooms!! There’s always an insane line waiting for the lift and once I had to wait up to 25 minutes cause the lift is tiny and can only fit 3 people at one time. There are also a whole lot of stairs everywhere and there is nobody helping with bags. The most angry thing is that I have requested for a late check out for both of my booked rooms, which was agreed upon. But at 10.50am, ten minutes before the official check out time, my parents were chased out of their rooms by the housekeeper who claims that they needed to clean the room for the next guest! So my parents were left stranded in the corridor for 30 minutes. It’s absolutely disgusting and regarding the issue. the Indian manager only said to me “sorry probably a new chamber maid”. Absolutely no service recovery and not an ounce of compassion in anyone. Worst hospitality in the whole UK hands down. "

"Very helpful staff - rooms very well styled and had lots of extra design touches which were appreciated"

"easy check any staff very friendly "

"I have already sent my review in once, the worst thing was your website on booking saying the price included breakfast and when we got there it didnt ! thats poor marketing !!"

"Warm cookies at check-in is a nice touch. We were allowed to extend our check-out time by an hour without charge. Good location - on the border of the city centre, so quiet but convenient. Friendly, welcoming, professional staff. A larger TV than you usually get in a standard hotel room. Decent aircon. However, it doesn’t deserve to be a four-star hotel. There was no choice of pillows in the room, so we were stuck with useless, uncomfortable ones that gave no support whatsoever; combined with the hard, tombstone-like mattress, we had a terrible night’s sleep. The decor and fittings throughout are dated, damaged and worn, particularly in the bathroom. There’s only one lift and it’s the slowest hotel elevator we’ve ever encountered - the door alone takes an age to open and close. They also inexplicably left the front doors open, so cigarette smoke lingers in the lobby. It’s a decent three-star hotel, but it needs a good refurb to earn its current four-star status."

"The breakfast was excellent and great choice too, rooms were spotless and well equipped staff especially the manager were great and cheerful. Would definitely recommend and visit again. "

"Lovely clean room and comfy bed. Helpful staff and spacious rooms."

"I have stayed at Cedar Court before and it has generally been fine. This time, however, I booked a Superior room, as usual, but was disappointed to find that the original bathroom (with bath) had been ripped out and replaced by a walk-in shower. I personally prefer a bath, and on enquiring at reception I was told that all the ‘Superior’ rooms have had their baths removed. So if you want a bath, don’t book a ‘Superior’ room. Also, the double bed was strangely uncomfortable, the mattress seemingly not flat and tending to roll us off the sides of the bed. On the positive side, the barman was very helpful!"

"The location was brilliant. Super friendly and helpful staff. Excellent breakfast!"