"No lift, very old building crying for refurbishment. Wouldn't stay more than a night."

"We chose this hotel for its proximity to Victoria Station. It’s a city hotel, so expect to pay inflated prices, but the location was very good. Breakfast buffet was plentiful. Front desk staff were very friendly. We got a room in the basement near the breakfast room, and I was initially anxious that it would be noisy, but it wasn’t. The room was very comfortable and the a/c was very welcome! Expect higher prices (hello London), but a solid hotel."

"We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it,...

"Room was small but ok for a night or 2, staff were most helpful, and went above and beyond to help. Centrally located to everything, you cannot beat the price"

"Great staff"

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"