The bartenders are great , waiters are great entertainment team amazing, the servers in the palapa Christian amazing, the pool servers Reyes amazing, -and Rubi the server my the pool and lobby ? Amazing jose the palapa server amazing, the entertainment team , Estrella ,Fernanda , Nestor,Altair,Tony,Karla,Messi,Gonzalo, Roberto,Chris, Pamela,hector,Adrian ,Liz , amazing, the only problem it was front desk was a cold welcome, house keeping was ok , my ac wasn’t working 100%, my fridge was not working properly, the mini golf is in horrible shape, the sports bar is in horrible shape , very disappointed for a hotel like that , i had part of my family there for 2 days , I was there 4 , they also had issues in there rooms , the house keeping, room service very slow , I had problems with my safe the first day and they tuck forever to como up , security, I’m coming to Cancun next year , but I will never stay in the crown paradise ever again , and I will tell my friends if they ever go there ? Not to stay there , it’s not worth it, I spent a lot of money on this trip , I enjoy the bartenders around the pool and all servers in the palapa but that’s it , I regret staying there for sure …. I’m sorry but the service and some areas like the mini golf and sports bars are horrible and need to be fix asap ……
