Find hotels near Cinema Museum, London from AED 538

"Good day. I am writing because we had a flood in our room. They came and fixed it but our clothes and personal stuff were all wet. It was leaking all day. No one from the staff came and asked us if everything was ok. It was just brushed off. No offers for another room or anything. Highly disappointed. I would write anything but when we first arrived there was jack hammering going in in the construction and we were on the 2nd floor. It seemed like a nightmare from the beginning. I enjoyed my stay in London but not at the hotel. I just survived breast cancer and this was my cancer free vacation. I hope you can make this right. Sincerely Rachael Hettinger. Boise Idaho United States "

"Could not ask for a better location. The staff were helpful, the property is beautiful, and you are right in the heart of exploring London! The only downside was having to reserve a time to use the pool, which was not made clear when booking."

"We booked through the Hotel.com 4 months prior but unfortunately they told us that it didn’t register with them! All very confusing but our deluxe queen suite wasn’t available! "

"Having to ask multiple times for bedroom to be cleaned was annoying."

" A third visit, and Rest Up London delivered once again — effortlessly. The room was immaculate, the bed properly comfortable, the bathroom spotless. But what truly elevates this place above the ordinary is the team behind the front desk. The reception area itself is a pleasure to sit in quiet, comfortable, the kind of place where you can actually lose yourself in a book without feeling rushed or out of place. And that is precisely what happened. A young Gentleman on the team with a warmth and trust that said everything about the culture of this place, allowed me to borrow a book and finish reading it in the room instead of the designated lobby, which is a symbol of trust. Small gesture. Lasting impression. Sometimes when we are in a hurry to get everything done at once, it turns out that we are late with everything and this time the team showed class that sometimes Savoy or Ritz could envy. Massive „Thank you” to Adi to let me stay and finish my chapter past the expected moment to leave. She and the rest of the crew bring a level of genuine hospitality that most five-star hotels would struggle to match. In a city that charges you for every breath, Rest Up London offers something rare: real value, real comfort, and people who actually care. Not because they have to, but because it shows. Already looking forward to the next stay."

"This listing is incomplete. Right off the bat, they wanted £40 to check-in early. Rather than give available rooms to folks first come first served like other hotels, they wanted more money. The cocoon concept seemed pretty cool, except the room we got… - has no windows - is split in two vertically so you have to crawl around like you’re camping (hit my head twice) and the ladder is in the way of the bottom one - there is nowhere to put stuff except in the crawl spaces in front of the bed and one “platform” for one suitcase (no nightstand, no counter space in the bathroom, no closet, no hangers, no desk) had to use the toilet and the top of the garbage can - there is nowhere to sit except the bed, and the toilet - nothing in the room (no coffee, no iron, no hair dryer, no TV, no cups, no ice bucket, nada) - no front desk (though it says so on the amenities) only a row of iPads for self check-in and a few people loitering around - no phone to call the non-existent front desk to ask if they have any of the items above - lots of outlets for charging, yet none in the bathroom for hair drying (brought our own)(maybe it’s UK code) - not see through but translucent bathroom divider (I left the room while my daughter showered) - can’t turn the AC down below 19 degrees but room never got below 23 - then, to top it all off, they wanted £45 to out the bags in storage at checkout - same price as a few other “normal”/“real” hotels, not including early check-in fees and fee"

"One of the best breakfasts we’ve ever enjoyed. The manager and staff were very cooperative, especially as we have special dietary requirements my little one is coeliac (gluten intolerance) and there were also plenty of halal options available."

"The hotel is in a perfect location for exploring London, especially with children. It is ideally located for various transport options and close to alot of major attractions. The staff were all fantastic with the kids. The rooms were perfectly designed for a stay with children. We stayed in a studio and having the extra space with another bed in a separate area made everything slot easier. The kitchenette was also really useful. "

"Booked this for the swimming pool but it was ice cold and unusable which is very frustrating as you end up paying more for a pool - wouldn’t recommend if your wanting to use the pool"