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"No spa access included even though its not listed as a chargeable extra."

"The bathroom was dirty, the toilet seat wasn't on straight. Blood on the bed sheet. Staff were not interested and unhelpful. We had to pay to park at the hotel when we arrived. We thought we would try to spa and we also had to pay for that. We asked for towels in the spa and the staff just shrugged and said there wasn't any. The changing rooms were dirty and no lockers to put valuables. The steam room was set at the temperature of the sun and the sauna wasn't on "

"Old Hall is a quirky, beautiful old building. The bedroom was cosy and clean. The reception staff were amazing! Very friendly and helpful. Breakfast service was a little disappointed. We had to ask for water, brown sauce, baked beans, teaspoons and tables were left with dirty plates for longer than needed "

"No issues"

"Great hotel for a great price. Dog friendly but if you don't have dogs, don't worry, there is absolutely no sign dogs have ever been in the rooms, no lingering dog smells etc. I've stayed here twice and on the second stay was in a room facing the road. I'm a light sleeper but wasn't woken by the traffic at all. There's no Aircon in the rooms but you are provided with a fan so be aware if you run hot. Facilities are brilliant and the free cake each afternoon is a nice added extra. Staff are all...

"Fabulous!"

"yes"

"Easy parking , great location and amazing outdoor pool"

"Stayed here for a wedding as a family of four. Very nice room, a little bit on the expensive side but weighing up a taxi home 40 miles and breakfast it worked out about the same. Breakfast was very good. The drinks at the bar were a bit on the expensive side at £8 a pint but what can you do "

"Super Smashing Great"

"sunday parked in street car park full of diners staff friendly food average area stunning"

"Beautiful hotel and service "

"Accommodation was good. Very clean and spacious the only downside was the lighting in the room was very poor. For some reason we were placed in a disabled room so everything was very low. As we were only staying one night we did not ask to be moved. The sink in the bathroom had no plug and was very lowdown we are tall people so it made washing a bit difficult. There was no light near the mirror so was very difficult to blow my hair or put makeup on as the lighting was very dim. The room was...

"Very nice room, value for money paid"

"Great hotel and restaurant. Room was very cosy and well equipped, check in team very helpful and friendly. Stayed for Dinner with breakfast also included, all food and drink was to a very high standard. Thank you"

"The bar was closing early but I wasn’t informed if this until a few days after I’d made the Booking. "