Search Hotels in Municipality of Crowsnest Pass

"Didn’t have breakfast "

"Staff were helpful"

"Staff is friendly and helpful. Breakfast is delicious."

"The only problem was the pillows were too soft for my wife and I."

"No one in the lobby. You had to call a phone number to get assistance for check-in. When we did that the gentleman was quite busy so we said we would go and have some dinner and then come back. Came back in an hour and there was a text message from him that the door to the room was propped open and the key was on the bed. Went into the room sheets were clean bed was clean, but the rest of the room really needed some work inside the microwave was very greasy. The fridge wasn’t plugged in. The whole room was just in need of a really good cleaning. It also needs a good update the curtains and the bedding, although clean were ancient and the inside of the window was absolutely filthy. We declined to shower in the tub because it was not very clean and the bathroom sink also needed some work. We will not stay there again nor would we recommend it. The young man who was in charge of the phone calls and leaving the key was pleasant. We text him later to please bring some extra pillows and a remote for the TV which he did so with a smile. The Room advertises cable and there is no cable in the room be aware if that’s important to you. We won’t stay there again, but it’s served its purpose."

"Great location on the river on site lounge great food cold beer the morning breakfast was not hat a bit disappointing"

"Breakfast was good with lots of choices"

"The room had a nice view. The women who clean and the person at the front desk are extremely nice. The major problem I had is that the cleaners kept wanting to clean the room. Unfortunately, I am allergic to a lot of chemicals, and they were cleaning the hall rugs plus the room I was in with heavily scented strong cleaning solution. I had trouble breathing as a result. The cleaner kept saying, ¨Oh it is nice. It smells so nice etc."Meanwhile, I was not able to breathe properly and developed a rash from it. I have stayed at this hotel several nights at a time before, but did not have the room cleaned. This time I was there for five nights, so they came in and cleaned. Also, the cost is too much. It is less than a lot of hotels, but I am only one person who is retired, and they need better deals for single people. The breakfast was cold and there was little selection. I had planned to go again this summer but decided not to, because of the potent cleaning solution and the high cost."

"The breakfasts were amazing. Very cozy warm cabin and wonderful company. Will be back again."