"The space under the bed is full of dust. We originally booked a king bed, but when we arrived, they told us it was unavailable. Without even informing us beforehand, they just randomly gave us a double bed room. This forced us to stand in line all over again, and there were even hidden, mandatory fees."

"Pésima atención por teléfono al lobby. La señorita al teléfono muy grosera. La habitación es pequeña. Además el ruido del aire acondicionado es extremo."

"Very close to central park and time square loved this location"

"The check-in desk staff was helpful, but the house keeping and concierge were not: no one answers our calls. No slippers, no soap bars, no glasses, not meeting 4 star standard"

"Breakfast is great and parking is free"

"Very nice!"