Find all hotels by Best Western in Gatwick

"it was all good."

"Only one lift was working when I arrived and the hallways were a little untidy but the room was clean and in good condition. "

"Fantastic that the hotel is a few steps from the terminal."

"Quiet location. Bar was big but full of TVs with football on all the time. Staff generally friendly. Good airport hotel. Nothing really in walking distance but hotel has everything you need"

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."

"Staff were helpful and friendly One criticism the room felt stuffy and hot as if air con was not working"

"We recently stayed at Hilton London Gatwick Airport, and to be honest, my overall experience was quite disappointing. Before heading out, we called reception and asked if our room could be refreshed and the towels replaced. It seemed like a simple request, but when we came back later, nothing had been done. The towels were still the same, the bedding hadn’t been changed, and the room hadn’t been cleaned at all—even the trash was still there. It was frustrating, especially after taking the time to call and request it."

"Thin walls, too much noise during night"

"Clean room"