"Everything was nice except the pillows had an odor to them which did not smell clean"

"Our experience at this hotel was extremely disappointing and concerning. On the very first day, my Dior sunglasses were stolen from the pool area. There are no security cameras around the pool, and the area is constantly crowded with children and guests. It raises a serious question—how are guests supposed to feel safe or recover stolen items in such an environment? Beyond theft, this lack of security is especially alarming for families. With so many kids running around and no monitoring, it...

"Needs a better cleaning. "