"I had a wonderful stay Clean room Food was tasty Staff was great Thank u for a wonderful stay "

"Poor customer service. Wanted guest to pay fees while in the bad hurricane storm.. treated the guest bad along taking the WiFi from the resort.. "

"Carlos with Experian was amazing, I mean top of the line service from him, I appreciate how helpful he was when I fell and hurt my back. He assisted me my whole trip, Orisis which is the manager of Ocean El faro was great, he heard me out and accommodated me instead of making me feel unheard/unwanted. Will be visiting soon again!!! Thanks Carlos"

"Excelente "

"Loved everything! I would love to go back ! "