"Bad food "

"The internet was fine. We had a room that could have been cleaned a bit more and the glasses in the bathroom had toothpaste in one of them. The staff was easy going, easy to talk to. The atmosphere was relaxed, we enjoyed it very much. Our bed was not made the day after our first night either. But we were out all day, therefore it was not an issue."

"Albert on reception was extremely helpful, not just checking me in, but helping get into my room as I couldn't get my key to work not once but on two different occasions, he also sourced a hair dryer for me, which I expected to be in the room considering it was an executive room. The staff were welcoming in the restaurant at dinner and at breakfast"

"Excellent hotel with a very good restaurant. A warm welcome and a comfortable room."

"Very friendly and helpful staff beautiful location and also great spa ...... great value for the price"

"From check in up until the time we checked out, every staff member was cheery and helpful. Breakfast, amazing choice of continental and cooked to order. Room comfortable. Shower pressure v.good. Instant hot water. Molton Brown products. All in all, we thoroughly enjoyed our stay and will definitely choose The Wood Norton when we next visit relatives in Worcestershire."

"5stars all round"

"Great hotel, great helpful staff"