Find all hotels by Best Western in Hayes, VA from AED 313

"The experience was all just ok. Not good but not bad. The room - 2 bedroom deluxe - was great. It was large and had everything we needed. The furniture wasn’t particularly comfortable but the space as a whole was. The balcony was unusable because it’s not kept up and the table and chairs were thickly covered in pollen. The staff was fine - not bad but not great…it was efficient. The cleanliness was hit or miss. The drawers were full of what looked like cigarette tobacco and some dishes needed to be rewashed. The value was good overall but I don’t think it sets itself apart from any other resort in the area. "

"10 out of 10 recommend "

"Buy a pool warmer for the spring break people so anybody could use the pool from April and beyond "

"Our family spent spring break week here and had an amazing time. The room we had was clean and spacious. The only thing I would say could use some improvement is the sofa bed which was very uncomfortable and there should be a vacuum available in the room. Another resort we stayed at in the area a few years ago had a vacuum in our room. The carpet was also pretty dusty and dirty, I doubt they wash them with a wet vacuum, but I guess thats why they chose a darker color carpet. The amenities were pretty good, lots of activities for the kids and the heated indoor pool and basketball court was the highlight. Since its still cooler weather, we didnt get to check out the outdoor pool but it looked pretty neat. Lastly, the staff was phenomenal, specifically Peyton who was the main person we communicated with during our stay. They had the option to communicate via text which was so convenient than having to call the front desk. We needed something sent to our room and Peyton got it taken care of super quick. She also checked on us periodically and even gave us a heads up during one of the days when they ran out of towels at the pool and advised us to bring our own. The location of the resort was close to everything which was convenient as well. Everywhere we needed to go was a short drive away. We will definitely consider this resort again the next time we come down to Williamsburg."

"Great hotel with an excellent location that makes it very convenient to explore the area. Breakfast is good, but be prepared for it to take some time."

"This was a great room with lots of amenities at an affordable price. I would definitely stay here again!"

"Great breakfast and friendly staff. My bathroom needed attention and after asking housekeeping twice, my request was ignored to mop my bathroom. And NO, the Do Not Disturb sign was not on the door. "

"Accommodations were good. Hotel not in best shape but breakfast was good. "

"Resort is very nice Room was FULL of mosquitos Could use some upgrades Towels were threadbare "