Find hotels near Institute of Cancer Research, London from AED 239

"Although the hotel was nice, the staff were shocking, i parked my car at the hotel for £85 per night, on arrival they took £170 out of my account for 2 nights parking, and also extra for a romantic package i bought, the second day another £170 went out of my account, when questioned they said it was £100 a night they placed as holding on my card, but that worked out at £200 not £170. I quiestioned 2 members of reception who both gave different reasons as to why the payment went out, with one of them trying to cover up what had happenend and the other openly saying they shouldn't have taken the payment twice, it was a mistake, and it wouldn't go back on my account for 3 days. I asked to speak to management and the receptionsist spoke to the manager on the phone, who then told the receptionsist to tell me they were too busy to see me!! I wont be staying here again, much better staff at other hotels in this area. "

"Highly recommend!! Fell in love with the neighborhood. Room was very clean and the bed was unbelievably comfortable. Extra points for A/C ❄️☃️"

"Room was clean and very comfortable, all staff were very nice and friendly. Breakfast was good "

"The bath plug wasn’t functioning properly. None of the USB ports worked. Breakfast was very disappointing- all the food was barely warm & at a cost of £17.00 I expected at least for the food to be hot- won’t be having breakfast there again."

"The room was great and a short walk to all the Ted lasso filming locations. "

"Good overall 1 night stay"

"Very expensive; tiny rooms. Pleasant staff but the experience was not remarkable."

"Room was very comfortable but too hot. It was slow in the bar as there was a funeral wake. It wasn’t explained that it was happy hour and only certain cocktails included. The reception staff made it sound like you could have any"

"I feel this hotel has just changed management. For the price we were charged it was very tired, carpet stains in corridors, buckets to catch leakes. The room was spacious but needed a deep clean. We were charged £10 for the car park. We had an evening meal that was presented and cooked well. My portion was very small. Breakfast was average. Staff were very kind and welcoming."