"Great location, great city view. "

"祭日のチェックインということで混雑していて、疲れている状態で30分ほど並ばないといけなかったのを、もう少し受付スタッフの人数を増やすなどして何とかしてほしい。 風呂の換気扇のオンオフスイッチがなく、照明と連動してるのかもしれないが寒気が悪く入浴時暑苦しかった。 その他はおおむね満足です。"

"Friendly staff. Clean rooms. Close to amenities. "

"The lake and mountain views were worth the price alone. The Ryokan itself is very beautiful and traditional, the tatami and sliding paper doors made it feel like we had gone back in time. The onsen is nice and note that it is for separate male and female, so if you want to share the experience with family or partner you may not be able to. The restaurant was great with good service and meal options. The staff were so attentive and looked after us well. Small criticism was the room had a few...