"Amazing stay, would come back again!"

"El personal muy amable, la señora de limpieza siempre atenta y disponibles a ayudarte. Me ayudaron a juntar mis reservas para no hacer check out y check in."

"The hotel was very busy due to the sumo tournament happening nearby but check in still went very quickly and as usual the rooms were clean and had lots of amenities."

"This is an excellent hotel well positioned in walking distance to the Tokyo Tower and the Roppongi Subway. The only small drawback was that the rooftop pool was not available until summer (June 21st). However, the rooftop area was open for guests to sit and the pool was completely full. During our late May stay the temps hit 30C so a pool dip would have been nice."

"洗面、トイレ、バスが一緒になって居るのは良いが、大分慣れているはずの私でも、 お湯、水の蛇口の使用方が分からなかった。（水、お湯をずっと出しておくことが出来なかった。）手を放すと止まってしまった。"

"Absolutely great hotel! Great location, plenty of restaurants etc right outside and just close enough to the craziness of the ‘heart’ of Shinjuku/Godzilla head (8 min walk). We used other close by metro stations when possible to avoid the main one with its 200 exits! My partner had ordered a Japanese item whilst he was stateside and had issues with the delivery to the hotel, the staff bent over backwards to track his package online and he was able to travel into central Tokyo and pick it up in...

"The good features are excellent staff and near public transportation. But, the bad is no A/C control in room, a confusing check in procedure (why is something so simple made difficult!) and a poor restuarant."

"Our room was cleaned daily. Did not have much contact with staff apart from when we first checked in. Breakfast is not provided, but you can have breakfast at local restaurant. Laundry room was fine. We found the small double quite claustrophobic and too small."