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"Clean & convenient place to stay with multi-lingual staff who are extremely polite & helpful. Their baggage storage service is very much appreciated. Rooms are clean with amenities (wash towel, cotton squares & swabs, razor, & brush comb are available in in the lobby as well in-room and "

"Highly recommended "

"Everything is great, except for two occasions when housekeeping left a bag of garage on the couch and hair dryer in the sink "

"Basic cleaning only "

"Outstanding property. Location is great in shinjuku- slightly away from the bustle and crowd of shinjuku. Walkable to everything shinjuku/harajuku/shibuya. 7eleven in basement, line of restaurants 3min walking distance, daisy bakery right next door (excellent for coffee breakfast). Rooms are smallish (normal for japan) and good quality. Highly recommend. "

"The whole experience was excellent, loved buffet breakfast, dinner not so much but overall the hotel is excellent, train directly across the street. We highly recommend this hotel to anyone,, excellent for families "

"Beautiful hotel and excellent location!"

"The hotel is very convenient for flying out of the international terminal at Tokyo Haneda Airport. The staff were very helpful. The room was clean and quiet. The dinner offerings were delicious. The breakfast buffet had a lot of variety. The food was fresh and delicious. We would stay here again."

"Very nice breakfast. Clean hotel. Next to the train station and shopping mall. Friendly staff. Bit crowded at times in breakfast, hall, lifts and common areas. "