"Great hotel with good vibe to its coffee/bakery shop area. Enjoyed our stay but disappointed by communications with staff. We reported 3 bikes that weren’t road worthy but they left them where they were for other guests to pick up and find the same faults. No VIP Expedia upgrade was offered (although we were happy with our room) and no Expedia VIP meal discount accepted in the breakfast despite being advised of its validity. If VIP offers are going to be promoted they should be readily available...
"Great hotel with good vibe to its coffee/bakery shop area. Enjoyed our stay but disappointed by communications with staff. We reported 3 bikes that weren’t road worthy but they left them where they were for other guests to pick up and find the same faults. No VIP Expedia upgrade was offered (although we were happy with our room) and no Expedia VIP meal discount accepted in the breakfast despite being advised of its validity. If VIP offers are going to be promoted they should be readily available...
Suzie