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"Great staff very helpful close to airport and walking distance to restaurants. Room was clean and spacious."

"My grown family and their kids flew out this morning at 4:00, other group was 10:00 today, and my flight back to USA leaves 11:30 tonight and staff provided me with a 2:00 late check out, and they will store my 3 large bags until I return back here around 8:00 and shuttle to SJO Airport. Thanks to all."

"Awesome place to stay in San Jose "

"Perfect stop to stay the night before we left to go home. Very close to the airport with a shuttle service. Pool and room were nice and clean. "

"Clean, "

"Great place ! Especially to stay after you arrive, and prior to departing … A+++ …"

"Very clean, efficient, value for money stay with good bars and restaurants in the area and a good pool to spend time by with nice hammocks to relax in "

"For $630 a night, this hotel is honestly a huge disappointment. You’d expect at least basic amenities, No tea bags, no bottled or filtered water in the room—I had to order room service just to get tea, which is ridiculous at this price point. The bathroom setup was equally underwhelming. Instead of proper toiletries, they only provide an all-in-one bottle—no separate shampoo, conditioner, or body wash. It feels like you’re getting cheap 2 star motel amenities while paying Four Seasons prices. The service didn’t help either. The front desk staff was rude, and one older gentleman was unnecessarily sarcastic when I asked about the room view. When I confirmed it, he responded that “of course you won’t see the view, it’s dark outside ,and rolled his eyes on me as if that wasn’t obvious. Completely unprofessional. Even the pool system felt cheap—you have to exchange towels for pool cards like it’s a budget hotel. The pool itself was crowded, though I’ll admit it was nice, and the jacuzzi was decent as well. The view was amazing. Overall, not worth the money at all. Way overpriced for what you actually get. You are only paying for the view. "

"This hotel is more like a 2-star, at most 3-star"