Located on a river, Chapter Portobello is in Notting Hill neighborhood and is connected to a rail/subway station. Oxford Street and Portobello Road Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madame Tussauds Wax Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Wembley Stadium. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Chapter Portobello
Along with concierge services, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a communal living room. Each apartment offers free WiFi.
Chapter Portobello offers 168 accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
168 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number hotel_license
We should mention
Guests under 18 years old are not permitted at this adults-only property
Frequently asked questions
Is Chapter Portobello pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Chapter Portobello?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Chapter Portobello?
Check-out is at 10:00 AM.
Where is Chapter Portobello located?
Located in Notting Hill, this apartment building is 0.9 mi (1.4 km) from Portobello Road Market and within 3 mi (5 km) of Hyde Park and Marble Arch. Kensington High Street is 2.5 mi (4.1 km) away. Westbourne Park Underground Station is 12 minutes by foot and Queens Park Overground Station is 17 minutes.
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Reviews
Chapter Portobello Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.8
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 9 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 9 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Nga
22 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent !
Nga
Stayed 4 nights in Jan 2026
8/10 Good
Cristina
26 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pleasant stay but very noisy at night.
Cristina
Stayed 5 nights in Oct 2025
2/10 Terrible
charlotte
2 January 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Avoid this place at all costs. boiling hot room with no way of turning off the heating off, constant shouting from other guests at all hours of the night. Also a security guard wanting to come into my room at 2am as a solo female traveller which was worrying. I’ve complained to Expedia and the hotel but still no response.
charlotte
Stayed 2 nights in Dec 2025
10/10 Excellent
Julia
12 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Zimmer war perfekt für meinen Trip: es war sauber, hatte die perfekte Aussicht auf den Kanal und hatte mit der kleinen Singleküche alles was man brauchte.
Julia
Stayed 6 nights in Nov 2025
10/10 Excellent
Juan José Pájaro
22 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Personal increíblemente amables todos los servicios a nuestra disposición emos salido muy contentos
Juan José Pájaro
Stayed 5 nights in Aug 2025
6/10 Okay
Marina
16 July 2025
Liked: Property conditions & facilities
La habitacion está muy bien, pero le faltaba bastante mantenimiento. La ducha se caía, además, al ser residencia de estudiantes, habia algo de ruido en los pasillos. La ubicacion estaba bastante alejada de los sitios céntricos. 40 min- 1hora minimo en metro
Marina
Stayed 3 nights in Jul 2025
10/10 Excellent
Emmanuelle
2 June 2025
Liked: Room comfort, communication
La résidence étudiante est agréable et bien située pour visiter Londres. Cet endroit est très calme ce qui repose des longues journées à parcourir la ville et les musées.
Emmanuelle
Stayed 4 nights in May 2025
6/10 Okay
charline
4 December 2024
Liked: Communication
Disliked: Cleanliness
petite chambre étudiante plutôt bien pour un séjour touristique de 4 jours toutefois découverte de cheveux dans les draps une évacuation de la douche qui ne s’effectue qu’à la fin ( on se douche les pieds dans l’eau ) bcp de calcaire au niveau du pommeau donc une pression très faible