"Overall, the stay was pleasant. The onsen was very clean, the room was comfortable and the staff were very friendly and helpful! We tried the dinner buffet, the environment and service was great, the food was OK but not impressive for the price. We really enjoyed our stay."
"Overall, the stay was pleasant. The onsen was very clean, the room was comfortable and the staff were very friendly and helpful! We tried the dinner buffet, the environment and service was great, the food was OK but not impressive for the price. We really enjoyed our stay."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I really enjoyed the welcoming front office staff. They were very friendly and helpful.
The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.
I really enjoyed the welcoming front office staff. They were very friendly and helpful.
The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.
Danielle
Reviewed October 22, 2026Reviewed October 22, 2026
The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.
The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.
Mark
Reviewed October 31, 2026Reviewed October 31, 2026
An incredibly relaxing, cozy, and peaceful stay. Surrounded by lush greenery outside every window, soaking in the open-air hot spring that warms both body and soul, and strolling along flower-lined paths through the hills to discover Hakone's most breathtaking scenery. A truly unforgettable retreat.
An incredibly relaxing, cozy, and peaceful stay. Surrounded by lush greenery outside every window, soaking in the open-air hot spring that warms both body and soul, and strolling along flower-lined paths through the hills to discover Hakone's most breathtaking scenery. A truly unforgettable retreat.
I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...
I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...
Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station.
The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.
Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station.
The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.
Rajalakshmi
Reviewed October 30, 2026Reviewed October 30, 2026
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen
Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.
Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.
Joan
Reviewed November 9, 2024Reviewed November 9, 2024
In-room onsen was amazing. Had to rinse it off first though because it looked pretty worn and had leaves and a few insects in it. No issues though. Felt amazing in the onsen. Way better than having to use the public one and had a great outdoor view of Mt Fuji in the background. Outdoor shower had way better pressure than bathroom shower.
In-room onsen was amazing. Had to rinse it off first though because it looked pretty worn and had leaves and a few insects in it. No issues though. Felt amazing in the onsen. Way better than having to use the public one and had a great outdoor view of Mt Fuji in the background. Outdoor shower had way better pressure than bathroom shower.
Anonymous traveler
Reviewed October 14, 2019Reviewed October 14, 2019