Located in the heart of Melbourne, Causeway Inn On The Mall puts visitors steps from Bourke Street Mall and the Ian Potter Centre: NGV Australia. The hotel provides daily breakfast, convenient dry cleaning services, and reliable in-room WiFi for staying connected.
Located in Melbourne Central Business District, a neighborhood in Melbourne, Causeway Inn On The Mall is in the entertainment district and near a metro station. Royal Exhibition Building is a notable landmark, and travelers looking to shop may want to visit Bourke Street Mall and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Visit our Melbourne travel guide
327 Bourke Street Mall, Melbourne, VIC, 3000
What's nearby
Bourke Street Mall
1 min walk - 0.0 km
Collins Street
2 min walk - 0.2 km
Flinders Lane
3 min walk - 0.3 km
Melbourne Central
5 min walk - 0.5 km
Queen Victoria Market
14 min walk - 1.2 km
Getting around
Flinders Street Station
8 min walk
Melbourne Central Station
8 min walk
Melbourne Airport (MEL)
29 min drive
Restaurants
Koko Black - Royal Arcade
1 min walk
Brunetti
3 min walk
Bench Coffee Co.
2 min walk
Federal Coffee
2 min walk
Chiki Chiki
2 min walk
About this property
Causeway Inn On The Mall
Hotel near Bourke Street Mall
Located close to Ian Potter Centre: NGV Australia and Queen Victoria Market, Causeway Inn On The Mall provides dry cleaning/laundry services, a business center, and babysitting. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
Free self parking
Breakfast (surcharge), free newspapers, and an elevator
Concierge services, a front-desk safe, and a computer station
Room features
All 82 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
32-inch LCD TVs with premium channels
Refrigerators, cribs/infant beds, and electric kettles
Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: AUD 10 for adults and AUD 10 for children
A restaurant
Family friendly
Babysitting
Crib (surcharge)
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Locally-owned and organized tours and activities
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
Crib (infant bed) fee: AUD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.
Property is also known as
Causeway Inn Mall
Causeway Inn Mall Melbourne
Causeway Mall Melbourne
Causeway Hotel On The Mall
Causeway Inn On The Mall Hotel Melbourne
Causeway Mall
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Melbourne
Causeway Inn On The Mall Hotel Melbourne
Frequently asked questions
Is Causeway Inn On The Mall pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Causeway Inn On The Mall?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Causeway Inn On The Mall?
Check-out is at 10 AM.
Where is Causeway Inn On The Mall located?
Located in Melbourne Central Business District, this hotel is within a 15-minute walk of Bourke Street Mall, Ian Potter Centre: NGV Australia, and Queen Victoria Market. Marvel Stadium and Melbourne Convention and Exhibition Centre are also within 1 mi (2 km). Melbourne Central Station is 8 minutes by foot and Parliament Station is 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Causeway Inn On The Mall Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location is great and convenient. Tram stops are only 3 min away and short walk to Bourke street mall and plenty of choices for food.
Verified traveler
Stayed 4 nights in May 2021
4/10 Poor
Verified traveler
10 April 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete wasn't a balcony or window you could open. Thete were an offices opposite our room so the curtains had to be drawn all the time. The bathtub was difficult to get in or out of as it was too deep. But the location was excellent.
the hotel and room was fine no issue, I’d still come back but the entry to the hotel smells awfully bad of urine they need to use a power washer with disinfectant to rid of the smell it’s that bad.
had a lovely stay at the causeway inn. In a perfect location with a great view. The room was very comfortable and had great facilities. Although the shower was a little hard to use it was still good enough for us. Breakfast is very expensive in the hotel so be aware of this. Overall a great stay
Great location, room cozy and basic but very clean. Window opened which was lovely for some fresh air. Shower temperature was touchy, sometimes instant hot other times took 5 mins to warm up but a good size shower. Bed comfortable too would stay again :-)
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too.
Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.
The hotel is very well located and the room was modern, comfortable and very clean. The staff was pleasant and helpful. Good value for money.
The breakfast room could be more cheerful but the pedestrian lane offers several other options if preferred.
When we arrived, after walking a few hundred metres (can't get a vehicle to the front door), the staff were pleasant but very easily confused. One male & one female at the desk, we had just arrived from the airport with 6 cases between two of us (been on a long cruise), the mat at the door was loose & tangled with the wheels of our cases. Nobody from the desk came to help, they just watched us trip over the cases. After checking in, much confusion with that, we were told to use the lift to the 2nd floor then walk thru the breakfast room to the other lift to get to our room. The first lift was so old only could take 5 people, we struggled to get our cases into the lift, still no help from the male standing watching us. We got to our room, a lot smaller than in the photos, probably used a wide-angle lens. Our room was clean & tidy. Looked for information about the hotel but only found the card our room cards were on had anything on it. Time to get freshened up, only to find we had to wait so long for the hot water to come thru, this happened every time we had to use the hot water & it was almost boiling (very dangerous). When leaving the room we had to slam he door to get it shut, so did everyone else. Check out, we wanted to settle up the night before because we were leaving very early in the morning, but they said this was to difficult to do & I still had to go to the front desk in the morning. Paid by card, 2 days later money still not gone from my bank. Never ever again.
Great position. Central to everything. Friendly staff. Clean rooms. One complaint we had was all the rooms door closers need adjusting. They all slam shut, very loudly. Recommend staying here.
Excellent location for what I needed. Clean facilities and helpful staff.
Verified traveler
Stayed 1 night in Feb 2020
8/10 Good
Verified traveler
20 February 2020
Liked: Cleanliness, staff & service
Central location. Good value. Good bed , clean , good shower and facilities.
Verified traveler
Stayed 3 nights in Feb 2020
6/10 Okay
Natalie
19 February 2020
Liked: Staff & service
In need of a little TLC.
Hard to find, down an alley. Front not like on picture so a little misleading.
Outside in the alley and I side doorway of hotel had a strong urine smell.
When going to level 3 and above you have to take 2 lifts, which are on opposite sides, so you have to walk through restaurant.
A little bit of a let down but served its purpose, personally I wouldn’t return, sorry
Natalie
Stayed 5 nights in Jan 2020
8/10 Good
Ian
17 February 2020
Liked: Cleanliness, staff & service, amenities
Was quite ok for a 3 star. The toilet needs replacing as it was old and leaks. Apart from that it was ok. Great location and close to everything made it a great spot.
The Causeway on the Mall certainly ticked all the boxes there was nothing to fault looking forwarding to returning & have no hesitation in recommending