Skip to main content

BIG4 Crystal Brook Tourist Park

3.0 star property
Suburban hotel in Melbourne with free parking

Choose dates to view prices

Crystal Brook Tourist Park in Doncaster East offers recreation for every mood. Challenge friends to volleyball, shoot hoops on the basketball court, or lounge by the pool under shady umbrellas. The park also features a game room and library for indoor entertainment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Apartment, 1 Bedroom

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom | In-room dining

Standard Villa, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Cabin, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Standard Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Superior Villa, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player

Deluxe Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

You may also like

Ad
View from room

Pullman Melbourne on the Park

East Melbourne
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,002 reviews
The price is AED 510
AED 561 total
includes taxes & fees
17 Dec - 18 Dec
Pullman Melbourne on the Park

About the neighborhood

Map
182 Heidelberg-Warrandyte Road, Warrandyte, Doncaster East, VIC, 3109

What's nearby

  • Currawong Bush Park - 5 min walk - 0.5 km
  • Long Leaf Box Hill Reserve - 2 min drive - 2.3 km
  • Tindals Wildflower Reserve - 2 min drive - 2.3 km
  • Naughton Avenue Reserve - 3 min drive - 3.4 km
  • Warrandyte State Park - 4 min drive - 3.8 km

Getting around

  • Nunawading Station - 8 min drive
  • Southern Cross Station - 23 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Montsalvat - ‬9 min drive
  • ‪Beasley's Tea House - ‬2 min walk
  • ‪Down The Rabbit Hole - ‬2 min drive
  • ‪Chirpy CHIX - ‬3 min drive
  • ‪Michel's Patisserie - ‬20 min walk

About this property

BIG4 Crystal Brook Tourist Park

Family-friendly hotel located in Doncaster East
Take advantage of a terrace, a garden, and a playground at BIG4 Crystal Brook Tourist Park. Enjoy onsite activities like volleyball, hiking/biking, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, a vending machine, and barbecue grills
  • Newspapers in the lobby, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at BIG4 Crystal Brook Tourist Park offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels and DVD players
  • Patios, separate sitting areas, and separate dining areas

Similar properties

Garden
Elizabethan Lodge
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 454 reviews
The price is AED 271
AED 298 total
includes taxes & fees
7 Dec - 8 Dec
Elizabethan Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • 28 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crystal Brook Tourist Park
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Hotel Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel Doncaster East

Frequently asked questions

Does BIG4 Crystal Brook Tourist Park have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is BIG4 Crystal Brook Tourist Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at BIG4 Crystal Brook Tourist Park?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at BIG4 Crystal Brook Tourist Park?

Check-out is at 10 AM.

Where is BIG4 Crystal Brook Tourist Park located?

Located in a regional park, this family-friendly hotel is within 9 mi (15 km) of Doncaster Shopping Centre, Box Hill Central, and The Glen Shopping Centre. Montsalvat and Eastland are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

BIG4 Crystal Brook Tourist Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 180 reviews
Rating 8 - Good. 64 out of 180 reviews
Rating 6 - Okay. 15 out of 180 reviews
Rating 4 - Poor. 4 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mrs maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect spot for us
Stayed 7 nights in Aug 2025

10/10 Excellent

Merran

Liked: Cleanliness, amenities, property conditions & facilities
A quiet and spacious place to rest after a hectic few days elsewhere.
Stayed 2 nights in May 2025

10/10 Excellent

Moris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

This place is Really great to stay with family. Kids enjoy the wildlife around it. Spacious for family of 7. Only 30 minutes from Melbourne. Would definitely stay again
Stayed 5 nights in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area and the cabin was clean and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely park, nice friendly staff and it caters for dogs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for meeting up with other members of my family
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near Melbourne central
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again
Stayed 1 night in Nov 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for young families Lovely staff

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful location
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Cabins well appointed.
Stayed 2 nights in Feb 2023

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely place to stay, clean and quite just a little dated
Stayed 1 night in Feb 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was brief but met our expectations
Stayed 2 nights in Mar 2023

8/10 Good

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and feels like your in the country when your only 30mns to the city centre
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. I would come back.
Stayed 2 nights in Dec 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
My cabin was very clean and perfect for me and my dog. Walking around the property was easy, and accessible to venture to surrounding walkibg tracks.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and fruebdly
Stayed 5 nights in Mar 2025

8/10 Good

Susi

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet Good shower The mattress was way too hard
Stayed 2 nights in Feb 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good
Stayed 1 night in Feb 2023

8/10 Good

Gaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little park in a sweet bush location only minutes from suburbia but felt further away! Great pool and amenities lovely staff. Beautiful bush walks around park. Only downside was it was quite compact so u r very close to the neighbours!
Stayed 2 nights in Nov 2022

6/10 Okay

Rosslyn

Liked: Cleanliness, staff & service, amenities
Friendly staff. Was disappointed at the heating and draught in though gaps on the front door.nice quite location .
Stayed 2 nights in Jul 2022

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural setting and while not fancy, the unit had everything you need to enjoy your stay. Be aware that the wifi is practically non-existent outside of the common camp kitchen area at the centre of the property - I couldn't get a wifi signal on any of my devices in my cabin. Not ideal when you've got an international mobile phone, but I made it work by going to the camp kitchen to get online when needed for working remotely.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could not get the gas grill working and the prompt service from the was unable to get the gas grill working and the prompt service from maintenance staff was reassuring and without effort.
Stayed 2 nights in Dec 2022