Find all hotels by Fairmont in Niles, IL from AED 932

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."

"Great stay"

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"Breakfast was good, staff was super nice, very pleasant "

"Water was not clear and when asked why they apologized they said it must because they haven’t run it for awhile, despite me paying for a view they offered to change the room for a room without a view where the water would be clean but didn’t offer a credit or refund for the difference I paid for the view"

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"Clean room "

"Clean room and kind staff."

"We loved everything about this modern hotel, with one exception: the room doors “bang” when closing. These sounds can be heard up and down the hall and woke us up multiple times. Recommendation to the property management to install some form of sound mitigation or softer closing mechanism in the doors. "