Find all hotels by Preferred in North Creek, NY

"The staff was outstanding, at the registration desk, at the Bevy restaurant for breakfast, and at the Brown Swan for dinner. We will be going back for sure."

"The room I was assigned had not been cleaned well, phone didn't work, and the window was broken. I went to the front desk and was immediately assigned a different room. The rest of my stay was great."

"Easy check-in, the cabin has up to date amenities, beds were comfortable. We needed enough towels for each of us, and had missing TP, but got no answer from management when contacting them."

"Clean room "

"Actually, the hot tub was subpar. There were no real jets--the motor seems to just create a lot of splashing. "

"Perfect location to ski at Gore and explore Lake George village with hassle-free parking, clean rooms, and good amenities for pets. The breakfast was weak, but staff were super helpful, friendly, and available. Proximity to grocery store made the minimal breakfast not an issue. "

"We have stayed at the lodges before and unfortunately, this visit was just not up to their normal standards. It could be that we were in a different building last time that may have been newer and maintained better. There were many small issues this time and a couple of larger issues in the oak tree lodge that we were assigned. Multiple lights did not work, a broken toaster, an oven too dirty to cook in, and blood on a duvet cover just took away from the overall wonderful experience we usually have there. The sliding glass door in the main room was almost impossible to open and the lock on the bedroom door out to the deck was broken. Fortunately while I was locked out on the deck in the cold, my husband was still inside and able to let me in.I will say, that when I notified staff they immediately sent maintenance and housekeeping quickly to fix the issues and everything was tended to but the lock on the bedroom door to the outside was still broken and not fixed. It was surprising to us that they would have a room in this condition and not better checked by staff before having travelers stay in it. The views are just beautiful and the lodge is greatly spacious. We would love to return again and just hope to be in a different building or perhaps try a standalone lodge."

"Super friendly staff, tasty food, very cool lodge atmosphere. The room was warm and clean, the bed was soft. Happy hour and dinner in a lodge was the highlight of the stay. Laughing with the chef and enjoying his food. I would stay there again."

"When I checked in, the front desk helped me resolve an issue with my reservation made through Expedia. However, I was told over the phone before my arrival that breakfast was included, but it turned out breakfast is only served on weekends. Due to this discrepancy, I cannot give a 5-star rating."