"Unfortunately, our stay at Best Western Seattle Airport Hotel was very disappointing and left our family with a negative impression. We chose this hotel for our annual family vacation, expecting a comfortable and enjoyable experience. Instead, we encountered several issues that affected our stay, including unavailable amenities and inconveniences that were not communicated to us before arrival. What was most disappointing was not just the issues themselves, but how they were handled afterward....

"staff was friendly and helpful. Walls and ceiling a little thin, so noise from the guest in room above was quite noticeable...strange tapping noise, creaking floor and could hear the shower and toilet with every use. Breakfast reasonably ok, coffee good. Pool could use a little work, sides were rough enough to scrape and cut the skin if you happened to rub against them. But clean, and night staff especially kind. Tables in breakfast room available to use in evening when ordering take-out."

"We had an amazing stay! From the moment we checked in until we left, everything was wonderful. The staff was friendly, welcoming, and always willing to help. Our room was spotless, comfortable, and had everything we needed. The complimentary breakfast was delicious with a great variety of options each morning. If I could suggest anything, it would be to have the laundry room available 24/7 and to open the pool a little earlier. Those are just minor suggestions, though, because everything else...

"I wouldn’t say this is the cleanest best western we stayed at during our 9 days. Some mold in the bathroom, difficult to figure out how to get shower warm. Carpet does not feel clean. So many recliners sitting in corners, multiple paint colors, stuff on the walls and counters makes it feel cluttered."