Find all hotels by Occidental in Punta Cana from AED 926

"A very mixed bag. Hotel in itself was lovely."

"Worst customer service, they said they will help but no one ever came to help. The waiters were borderline rude. Also, they gave us the wrong room, we booked a double bed but when we checked in, they said they don’t have any available. Like how is that possible if we have the reservation. The beddings also smell, like they weren’t dried properly. "

"The hotel is very nice, and I appreciate the service. However, the restaurants are limited, with few drink options. The lunch time at the main restaurant is very short. I was almost prevented from sitting down to have lunch because a waiter said they were already cleaning the area."

"Check in and check out process us the worst. Transportation inside the property average at best. Food is mediocre in every restaurant including the buffet. Staff is a hit and miss. Everyone looks like they hate working there. "

"The rooms were clean. Very friendly staff. Food was amazing. The beach was clean. Very big property and multiple options for restaurants within the property"

"Room was clean , the service was grate. Lots of place to seat by pool .we enjoyed the french /gormate restaurant as well as Restaurant 9. Buffet and bar by beach was very comfortable. "

"Assistant Carlos - I asked to make restaurant reservations for 6-7pm, we are 2 little kids, like 3 weeks before arriving, somehow he scheduled for 7:45, 8:45 etc. Rooms are old, wet inside, ACs leaking, 2 times issues with safebox. Need restoration. Staff do not speaking minimum English language. For the same amount of money, we had much better experience in another Punta Cana hotel."

"The best resort ever stay"

"To big of a property for amount of staff members. They lost our luggage for about 6 hours. Late check outs must be requested in person and at a charge. Food was nothing to brag about. Even the Italian restaurant was not good. Undercooked pasta and tasteless. "