"This hotel is perfect. The staff are amazing and the rooms are perfect in every way. We have stayed here multiple times and have always left with a “wow” feeling "

"Would stay again "

"Parking was affordable and convenient. The location is great for walking around downtown Charlotte, especially if you are attending sports events. Loved the decorations and vibe of the hotel. The staff was super kind and accommodating"

"The room was great, but the staff was even better!!"

"Very disappointing experience. At the time of check-in, I was informed at the last minute that the property was under renovation — no TV, no Wi-Fi, no breakfast, NO drinking water and unbelievably, not even basic toiletries! There was limited toilet paper, only two lamps were working, and there was a strong foul smell and constant noise outside the room, including dogs barking next door. To make things worse, I even spotted bugs on the bed. Absolutely horrible! My biggest question — why wasn’t...

"La habitación estaba limpia, el personal fue amable, cerca del aeropuerto "

"Very clean. Communication was very clear. Facility was definitely one I would recommend to others. Felt at home"

"Clean and staff was very friendly. "