"Be very aware that we had already paid via Expedia for our room. We were asked for a card as deposit on room. We allowed upto 150 euro. We had a meal and parking and so when we checked out we only should have paid 79 euros. They had already charged my card 288 euros when we came to check out. Receptionist kept repeating it was the system and nothing she could do about it and then said she could refund the room but not the 79 euros which we had paid separately. Please please check your bills...
"Be very aware that we had already paid via Expedia for our room. We were asked for a card as deposit on room. We allowed upto 150 euro. We had a meal and parking and so when we checked out we only should have paid 79 euros. They had already charged my card 288 euros when we came to check out. Receptionist kept repeating it was the system and nothing she could do about it and then said she could refund the room but not the 79 euros which we had paid separately. Please please check your bills...
Gail