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The Ritz-Carlton, San Juan

Property class: 5 and above

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A short walk from Isla Verde Beach, The Ritz-Carlton, San Juan provides a poolside bar, a terrace, and shopping on site. This resort is a great place to bask in the sun with a beachfront location, beach cabanas, and sun loungers. Indulge in a body treatment, a Swedish massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. The 24-hour gym offers fitness classes and Pilates classes; other things to do include snorkeling, surfing/body boarding, and windsurfing. In addition to a garden and a hair salon, guests can connect to in-room WiFi (surcharge).

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Room options

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Showing 24 of 24 rooms

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Premium bedding, pillowtop beds, minibar, desk

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillowtop beds, minibar, desk

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Pool View

Premium bedding, pillowtop beds, minibar, desk

Junior Suite, 1 King Bed, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, desk

Club Room, 2 Double Beds, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, minibar, desk

Room, 2 Double Beds, Ocean View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

Outdoor pool, sun loungers

Room, 2 Double Beds, Pool View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, minibar, desk

Room, 2 Double Beds, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Oceanfront (Balcony, Ocean View)

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Room, 2 Double Beds, Balcony, Oceanfront (Balcony, Ocean View)

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

Premium bedding, pillowtop beds, minibar, desk

Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)

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Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

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Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Pool View (Club Level)

Premium bedding, pillowtop beds, minibar, desk

Executive Suite, 1 Bedroom, Pool View (Club Level)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Premium bedding, pillowtop beds, minibar, desk

Suite, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, pillowtop beds, minibar, desk

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)

Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level) | Premium bedding, pillowtop beds, minibar, desk

Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillowtop beds, minibar, desk

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Outdoor pool, sun loungers

Room, 1 King Bed, Pool View

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed, City View

Premium bedding, pillowtop beds, minibar, desk

Club Room, 1 King Bed with Sofa bed, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Isla Verde, a neighborhood in Carolina, The Ritz-Carlton, San Juan is near the airport and on the beach. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and Condado Beach. Traveling with kids? Consider Centro de Bellas Artes Luis A. Ferre, or check out an event or a game at Jose Miguel Agrelot Coliseum. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Carolina travel guide
View more Resorts in San Juan
Map
6961 Ave Gobernadores, Carolina, 00979

What's nearby

  • A beach with palm trees and the ocean.
    Isla Verde Beach
    8 min walk - 0.7 km
  • A beach with clear turquoise water, a sandy shore, and a city skyline with tall buildings including a Marriott hotel.
    Condado Beach
    9 min drive - 10.0 km
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    10 min drive - 12.1 km
  • Pine Grove Beach
    4 min walk - 0.4 km
  • Balneario de Carolina
    12 min walk - 1.1 km

Getting around

  • Domenech Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    5 min drive

Restaurants

  • Mi Casita Restaurant
    10 min walk
  • Casa Cuba
    4 min walk
  • Lupi's Mexican Grill & Sports Cantina
    5 min walk
  • Lifeguards Of The Reef
    13 min walk
  • Chili's Grill & Bar
    6 min walk

About this property

The Ritz-Carlton, San Juan

  • Luxury family-friendly resort by the ocean
  • A short walk from Isla Verde Beach, The Ritz-Carlton, San Juan provides a poolside bar, a terrace, and shopping on site. With a beachfront location, beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a Swedish massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. The 24-hour gym offers fitness classes and Pilates classes; other things to do include snorkeling, surfing/body boarding, and windsurfing. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a garden and a hair salon.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Limo/town car service, valet parking (surcharge), and express check-out
    • Express check-in, supervised childcare (surcharge), and an elevator
    • ATM/banking services, a porter/bellhop, and a reception hall
  • Room features
  • All 416 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with designer toiletries and showers
    • 37-inch flat-screen TVs with cable channels
    • LED light bulbs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 18 per day)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 21 per day; includes in/out privileges)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's club
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 18 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Ritz-Carlton, San Juan have a pool?

Yes, this property has an outdoor pool.

Is The Ritz-Carlton, San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 21.00 per day. Valet parking is available for USD 28.00 per day.

What time is check-in at The Ritz-Carlton, San Juan?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

What time is check-out at The Ritz-Carlton, San Juan?

Check-out is at 11 AM.

Where is The Ritz-Carlton, San Juan located?

Nestled on the beach, this Isla Verde resort is within a 10-minute walk of Pine Grove Beach and Isla Verde Beach. Balneario de Carolina and Barbosa Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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