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Top Stapylton Hotel Reviews

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

2/10 Terrible
"We were unhappy with the quality of the room. The issues were as follows: The floors and bathroom were dirty with mould inside and outside the shower. The cistern was cracked with what appeared to be attempts to glue it back together. The bedding and one of the towels was stained. The upper cupboards where the glasses were stored upside down were dirty with dust and dirt touching the glasses. We found a dead cockroach in one of the lower drawers. The room was never serviced over the 4 nights we stayed there - not even the rubbish was removed. We requested fresh towels on day three but the old towels were never taken away. Two live cockroaches were seen in the room and dispatched down the toilet. The fly screen had a damaged open corner where insects could have easily entered the room. One of the beds easily rolled away from the wall, allowing the pillows to drop down the gap. Overall, our expectations of an "Expedia approved" 4-star hotel, were clearly not met. The only good aspect of this hotel is the great atmosphere in the small bar at the back of the grand lobby area, where the bar staff and live music made up for the shocking room quality!"
Alex 4-night trip
Posted 1 hour ago
Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

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