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Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community

5.0 star property

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Take advantage of a poolside bar, a rooftop terrace, and a garden at Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community. Adventurous travelers may like the hiking/biking at this apartment. In addition to laundry facilities, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

About this property

Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community

  • Luxury apartment near Playa Paraiso
  • Consider a stay at Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community and take advantage of a poolside bar, a rooftop terrace, and a garden. Active travelers can enjoy hiking/biking at this apartment. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
  • You'll also enjoy perks such as:
    • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Free bicycle rentals, a nature reserve, and concierge services
    • Helicopter/airplane tours, outdoor furniture, and tour/ticket assistance
    • A 24-hour front desk, smoke-free premises, and a porter/bellhop
  • Room features
  • All guestrooms are individually furnished, and have comforts such as private pools and premium bedding, as well as perks like air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • 2 bathrooms with showers and hair dryers
    • Private yards, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 10 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 80 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Frequently asked questions

Does Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community have a pool?

Yes, this property has an outdoor pool.

Is Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community?

Check-out is at 11:00 AM.

Where is Luxury Penthouse in Aldea Zama, private pool and rooftop, 24 7 security in a gated community located?

Located in Zama, this luxury apartment building is 0.8 mi (1.3 km) from Dos Aguas Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Jaguar Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.4

Cleanliness

8.0

Amenities

8.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Shaneice

Liked: Cleanliness, property conditions & facilities, communication
This was a nice place. In the cut close to everything the private rooftop pool was Love! Contactless check-ins, No check-in wait time or lines!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Prasha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay. Everything was as described. Host was very helpful and responsive. The only flaw is to get to this property. The google map doesn’t show the exact location. Use the pin point the host send instead of searching the address. Other than that everything else is good.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Paloma

Liked: Cleanliness, room comfort, communication

Depa práctico y céntrico

El departamento muy cómodo. La zona donde está ubicado muy central, todo a la mano (restaurantes, farmacia, tienda conveniencia) Dos habitaciones amplias, cocina equipada. No apto para personas con dificultad de escaleras porque tiene muchas. La amenidad del jacuzzi privado limitado. La alberca del complejo pequeña y no bien cuidada.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

FELIPE

Liked: Communication
Disliked: Cleanliness
Plaga de cucarachas telarañas falto de mantenimiento
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

LUIS

Disliked: Cleanliness, communication
Cero recomendable, no cumplieron con la hora de entrega en el check-in, no contaba con servicio de internet durante el primer día, ofrecieron cafetera y no estaba completa. No volvería a hospedarme en este lugar.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Jabari

Liked: Cleanliness, communication
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024