Located close to Malecón de Veracruz and Veracruz Cathedral, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar, and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner, and ocean views. In addition to a conference center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Located on the boardwalk/promenade, DoubleTree by Hilton Hotel Veracruz is in Malecon, a neighborhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Malecón de Veracruz and Veracruz Cathedral are two other places to visit that come recommended. Visit our Veracruz travel guide
Located close to Veracruz Cathedral and Zócalo, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar, and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner, and ocean views. In addition to a conference center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
An outdoor pool and a children's pool, along with sun loungers
Free self parking and valet parking
Full breakfast (surcharge), an electric car charging station, and a computer station
An elevator, a front-desk safe, and coworking spaces
Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with rainfall showers and free toiletries
40-inch flat-screen TVs with cable channels
Wardrobes/closets, free infant beds, and coffee/tea makers
Does DoubleTree by Hilton Hotel Veracruz have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?
As of 7 November 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 17 November 2026 start from AED 216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton Hotel Veracruz pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at DoubleTree by Hilton Hotel Veracruz?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at DoubleTree by Hilton Hotel Veracruz?
Check-out is at noon. Late check-out is available for MXN 600.00 (subject to availability).
Where is DoubleTree by Hilton Hotel Veracruz located?
Located in Malecon, this hotel is within 1 mi (2 km) of Malecón de Veracruz, Veracruz Harbour, and Veracruz Cathedral. Zócalo and Plaza Las Americas Shopping Mall are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
DoubleTree by Hilton Hotel Veracruz Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 580 out of 1003 reviews
10 - Excellent
580
Rating 8 - Good. 220 out of 1003 reviews
8 - Good
220
Rating 6 - Okay. 99 out of 1003 reviews
6 - Okay
99
Rating 4 - Poor. 53 out of 1003 reviews
4 - Poor
53
Rating 2 - Terrible. 51 out of 1003 reviews
2 - Terrible
51
Reviews
Verified review
8/10 Good
maria de la luz
28 October 2026
Liked: Staff & service
We had a wonderful stay at this hotel! The food was excellent, and the front desk staff was amazing—friendly, helpful, and welcoming. We truly appreciated the great service and enjoyed our experience. Highly recommend!
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
Paul
27 September 2026
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was a solid 3-star experience. The staff is very friendly. The lobby is cute, the pool area is great. The main issues are in the room, they have a small portion of the room covered in carpet that looks like it hasn’t ever been deep cleaned, it’s also attached to the floor with a metal strip that sticks up in some spots and cut my foot. Also the hotel / room in general has a gross smell to it. Overall, I’m surprised that Hilton would be willing to have their name on this place. The experience was not worth the price I paid for it.
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025
Verified review
6/10 Okay
Efrain
6 November 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room had a strong moldy smell. We requested a different room which they were able to accommodate.
The entire hotel was clean but needs major updating. The bedding and towels need to be replaced. The pool has a lot of poop and feathers making for a gross swim.
The restaurant food left something to be desired
My wife and I are usually very easy to please and our stay was “fine” even with these items listed. Others may not be so understanding.
On a good note…the staff, from the wait staff to the lobby help were super friendly and helpful.
This is a property the Hilton company need to pay attention to if they want to be successful in Veracruz.