"The hotel is nice! It’s in a great location for tourist. The staff is friendly, the restaurant the Reserve is nice. Now….. let’s talk about our room. It was hair throughout the shower and on the bathroom walls. Which tells me it’s not cleaned regularly, the room couldn’t be changed due to so many things happening in Chicago. I wear shower shoes in any shower that isn’t mine but I hate other people’s hair! The room could use need wall mounted headboards because they looked stained from years of...

"The property was clean. Pretty straightforward. I did not like how they did not clean the room and replace linens. A hotel should do this without question. It is my only complaint."

"great stay and amazing amenities! Shampoo and Conditioner were nice."

"Check in was easy. I think at the most maybe 10 mins. They gave us free waters. The room was more spacious than we thought. You could tell the room were clean they had the clean smell. Id stay here again!"