"Very friendly staff / very clean / nice pool "

"The stay here was lovely. The accommodations were clean and comfortable. The staff was friendly and the food onsite was well made. The staff also comped us free meal vouchers when our flight was delayed due to a winter storm. They were helpful and professional. The shuttle to the universal parks was quick, easy to access and free. I am a single parent and I went with just my son and we felt safe and had a great time. We would visit again for sure. "

"Beautiful hotel clean rooms. Pleasant staff. Great accommodations for a Universal vacation"

"It's a beautiful hotel"

"The location to epic and the early admission to universal studios was a plus plus. I think having a movie screen in the pool area would enhance the experience. Loved the front desk service. Soleil was so knowledgeable and friendly. I would stay here again for my next trip! "

"Staff, cleanliness, location"

"Close to epic "

"We had a great stay especially the early access to Universal Studios was a nice perk!"