Find all hotels by Universal Orlando Resort in Orlando, FL from AED 421

"Room was clean, beds comfortable We had an issue with hot water as a pipe had burst in hotel grounds, so unable to shower etc, Absolutely no contact from management for an explanation, I rang reception to be informed they were aware & an engineer was working on it, after approx 15 hrs our water came back on, Spoke to hotel manager at reception who said no compensation or offer of goodwill for the inconvenience, The line to customer service at reception was long during the day, as no announcements or updates were made, Very poor service from management, On Thursday 9th April, there was going to be more problems at hotel as engineers were again looking into the fault, but there was a notice stuck up in Lift to make customers aware"

"Check-in process was a breeze. The room was huge and beautiful! The pool was amazing as well. There were plenty of daily activities as well for the kids. We definitely enjoyed our stay and would stay again!"

"Loved it!!! We loved the newest pool attractions."

"Room and hallway can stand some updates my room smelled sour, bed was comfy but walls slightly dirty and paint needs to be updated "

"It’s our second time staying and everything is as nice as it was a few years ago. Beautiful facilities, convenient location, friendly staff and event more events planned. We had a great time staying."

"The staff wasn’t nice "

"Dated decor, bathroom was not clean and the room furniture was very worn. I chose this location for the water features. They were decent. The food in the market was not tasty. I was disappointed overall "

"Very clean hotel. You can’t beat the free Disney theme breakfast and dinner!"

"The staff and hotel were great. It was very clean and modern. I gave it a 4-star because we asked for a crib at 6:00 pm, which they said they had, and at 10:00 pm, they called and said they didn’t have one. Other than that, everything else was awesome. "