"Great place to stay for universal and epic parks. The pools were great and the property has lots of good food options and bowling. The actual rooms were ok at best. We stayed in a family suite in one of the buildings by the pool (I think called outdoor access room) and it was right on the freeway and was very loud. It was crammed for a family of five but would be ok for four or less. The beds were comfortable but pull-out sofa was rock hard. "

"From the front desk to the pool bartender, everyone was friendly and accommodating. There was an issue with an outlet beeping, yes beeping. Within 15 min of notifying the front desk, maintenance came and replaced it. Wonderful experience and I would definitely rent a room again. Housekeeping didnt speak English but was able to work around that. "

"Really great all around place to stay"

"The hotel was not worth the money. You’re paying for the fast pass for Universal. The TV was ancient (in their defense they did send a flyer saying they were upgrading TVs within the next week or two, which doesn’t affect my stay). The room itself was also dated, no usb c ports, loose toilet handle, very basic all around. Housekeeping hadn’t come by 3:30pm one of the days, which is annoying. The hotel staff is very nice. Julian at the check in counter was awesome and probably one of the...

"Friendly and helpful staff & Clean room I didn’t find a hair dryer in my room, that’s the only constructive feedback from my side … Everything else was awesome!"

"Wonderful and nice"

"Centra"

"The staff were friendly and helpful during our stay. The pool was large with lifeguards on patrol. Had a pleasant stay!"